Contact Us

We're always glad to hear from readers. Whether you've spotted something that needs correcting, have a question about how the site works, or simply want to share your thoughts on a review, our team is here and happy to help.

What We Can Help With

Drop us a line if you'd like to flag an inaccuracy in one of our casino comparisons, suggest a site we haven't yet covered, or ask a general question about the content we publish. We take editorial feedback seriously — if a bonus figure has changed or a licence detail needs updating, let us know and we'll look into it promptly.

You're welcome to reach us at info@thefountainhotel.co.uk. We aim to reply within two to three working days, though during busy periods it may take a little longer.

What Falls Outside Our Remit

We're an independent information and comparison site — we don't operate any casino, hold any player accounts, or process payments of any kind. If you have a concern about a deposit, a withdrawal, a bonus dispute, or anything else tied to a specific casino account, you'll need to contact that casino's own customer support team directly. We have no access to account data and cannot intervene on a player's behalf.

A Note on Your Data

Any information you send us by email is handled with care. You can read more about how we manage personal data in our privacy policy.

This site is intended for adults aged 18 and over. If you or someone you know is affected by problem gambling, free support is available from GamCare and BeGambleAware.